Kenindia Assurance has awarded its top performing insurance agents and brokers for the year 2018 in recognition of their contribution to the growth of the company, at an event presided over by the Insurance Regulatory Authority chief executive officer; Godfrey Kiptum. Speaking while giving the awards, Kenindia Assurance managing director B.S. Sharma said the agents play a critical role in the growth of the company and the insurance industry in general.
âThroughout this journey, agents have been an integral part of our growth, for which we are grateful. We look forward to their continued support in the years ahead,” he said. Mr. Sharma added that despite the efforts to automate the industry and to adopt direct sales strategy, agents were still important in the growth of the industry. âWe constantly offer training and refresher courses for our agents and brokers across all our branches to enable them deliver high-quality services to customers,â he observed.
Going digital
Mr. Kiptum implored brokers and agents to embrace technology as the insurance business is already being driven by data analytics as a result of ensuing technological and innovations.
âWe are aware of the disruption the industry is facing in regards to technology. As a regulator, we sit in a unique position where we can monitor and evaluate firsthand what insurance agents and brokers go through to remain relevant in the market. As a result of this, Â we have so far trained over five thousand agents around the country to help them reinvent themselves to meet the daily demands of the industry.â
Dailect Insurance Agency made the highest contribution, followed by Richlandâs Insurance Brokers, Aum Insurance Brokers, Universal Insurance Brokers, and Stephen Muhanji Liyai, respectively. Consequently, Samson Muthee of Dailect Insurance Agency won a trip to Paris; Durgesh Shah of Richlandâs Insurance Brokers and Ajesh Agravet of Aum Insurance Brokers won a trip each to Bangkok. By the same token, Nipul Sachdev of Universal Insurance Brokers and Stephen Muhanji Liyai will travel to Abu Dhabi. âOn behalf of the company, I would like to appreciate every winner today for the value that they provide to the overall growth of Kenindia and their commitment towards the customers they serve,â Mr. Sharma concluded.