Fast growing lender strengthens presence at the heart of Nairobi’s CBD with new branch primed to serve MSMEs, professional firms and traders
In line with its strategic goal to grow from a tier three to a tier one bank, Kingdom Bank has opened a fully-fledged branch at Wabera Street, in Nairobi’s central business district ( CBD). This development reaffirms the lender’s commitment to providing accessible, relationship-driven banking solutions to micro, small and medium-sized enterprises ( MSMEs), traders, and retail customers. Significantly, this becomes the bank’s thirtieth branch nationwide, reflecting its continued channel strategy of locating services within vibrant commercial centres.
Located in the heart of Nairobi’s bustling commercial district, the new branch places Kingdom Bank at the centre of one of Kenya’s most vibrant trading and service ecosystems. The area serves thousands of businesses ranging from wholesale and retail traders, professional service firms, catering and hospitality outlets, as well as importers and distributors who require responsive banking solutions.
The promise
Besides deposits and withdrawal, the branch will offer customers a suite of products and services including: loans, investment, payment and insurance solutions. Additionally, it will offer them non-financial services aimed at building their capacity so that they can be more productive in their respective ventures. “ Our aim is to be more than a transactional bank by partnering with all our customers in order to grow with them,” said Mr. Anthony Mburu, the Managing Director and Chief Executive Officer of Kingdom Bank, during the launch.
Mr. Mburu made a commitment that the bank will continue offering MSMEs – a key pillar of its growth strategy – easier and more secure digital payment solutions , access to more capital through its business finance solutions as well as non-financial solutions that will equip them with the knowledge and skills to grow, formalize and scale with confidence.
In the same vein, he said that the bank is committed to supporting individual customers to access credit so that they can achieve their personal goals , while large organizations will be supported with tailored solutions that will enhance their liquidity, hence enabling them to trade with ease and pursue business opportunities confidently.
As a way of giving back to the community, the branch will offer secondary school scholarships every year to a bright boy and girl from a needy background. It will also be engaged in tree growing among other eco-friendly community drives.
New core banking system
The launch of the new branch coincides with the recent rollout of the bank’s new core banking system. “The successful rollout of our new core banking system has laid the foundation for a more agile and innovative Kingdom Bank. As we open our doors on Wabera Street, we are not only bringing banking services closer to our customers, but also providing them with enhanced banking experience powered by the most modern banking technology,” said Mr. Mburu. “ This investment enables us to serve our customers better through faster transactions, improved digital capabilities, and personalized financial solutions that support business growth and financial success,” he added.
Kingdom Bank continues to grow on two fronts – a physical network that is bringing it closer to customers and a banking experience that enables it to serve them more efficiently and effectively. The lender is set to launch its thirty first branch in Ruiru town, by the end of this year.
