Telkom Introduces Free Zones for voice Customers

Kenya’s third largest mobile operator Telkom has announced the launch of Free Zones for its pre-paid voice customers. Telkom Free Zones are selected areas where Telkom offers free calls, all day and all night, with no conditions. The introduction of the Telkom Free zones is part of Telkom’s commitment to offer more value and benefit to its customers.

“Our customers remain at the heart of what we do and we are always excited to give them a stronger value proposition. The introduction of the Telkom Free Zones targets to provide customers with more opportunity to communicate, while at the same time getting to enjoy our network quality.” The MD of Telkom’s Mobile Division, Amer Atwi said.

All one needs is to activate their Telkom line with as little as KSh.50. Mr. Atwi adds: “One does not need to subscribe to a specific offer or bundle to enjoy the service. Whenever you are in a Telkom Free Zone, all your Telkom-to-Telkom calls will be automatically free.”

Calls made to other networks will still be charged at the prevailing Pay As You Go (PAYG) rate of KSh 3.30 per minute. A Telkom customer needs to dial *888# to find out if they are in a Telkom Free Zone.

Telkom’s Free Zones have so far been launched in the larger Nyanza region – Kisumu, Siaya, Homabay and South Nyanza. Other Free Zone areas are: Machakos, Muranga, Nyahururu, Eldoret, Cherangany and Turbo – with more zones to be announced soon.

Telkom recently signed a loan agreement worth KSh.4.1 Billion with the European Investment Bank (EIB). The funds will be used to expand the coverage and capacity of Telkom’s network, in response to growing customer demand.

Telkom is building on a strong, consumer-centric ethos that is committed to providing innovative, accessible and refreshingly simple communications solutions that suit customers’ everyday communication needs.