Safaricom targets 2 Million Customers as it unveils new Prefix Numbers


Safaricom has introduced SIM cards with the 0110 and 0111 prefixes at all its shops and dealer outlets countrywide.

The new cards will be available free of charge with customers only required to activate their lines with a top up of Kshs.  50 airtime.

Safaricom has also rolled out a new numbering system that provides its customers with the freedom to choose their own number rather than pre-assigned mobile phone numbers.

“The new 0110 and 0111 prefixes alongside our new numbering system are part of our commitment to be simple, transparent and honest. We continue to invest in additional enhancements and services in order to meet the needs of our customers as they evolve and to also provide them with more freedom and flexibility,” says Sylvia Mulinge, Chief Customer Officer, Safaricom.

The new prefixes were allocated by the Communications Authority of Kenya in 2019 after the exhaustion of the 07XX prefixes.

With the unveiling of the new prefixes, Safaricom now has the capacity to add 2 million additional customers to its network. Currently, the service provider has over 34.5 million customers.



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