NCBA LAUNCHES  A  BRANCH   IN TATU CITY

NCBA has  launched a branch at  Tatu City, a   special economic zone, emphasising its commitment to providing banking solutions to individuals and businesses in Kenya’s fast-paced urban development. Tatu City is the seventh   branch in the larger Kiambu county with Githunguri, and Limuru opened last year.

Tatu City has spurred industrial growth in the region by offering modern utilities, reliable power and improved road networks. This in turn has attracted manufacturing firms, logistics companies as well  as   small and  medium  enterprises ( SMEs), promoting job creation and economic growth.

Customer satisfaction

The  NCBA Tatu City branch, located in Eneo at Tatu Central, a grade A mixed-use retail and commercial office development, began its operations in November 2024. The launch comes after the branch has demonstrated an encouraging performance, solidifying our commitment to retail banking expansion.  “As NCBA, we are devoted to creating convenience and comfort for our customers. We want to make our banking services readily accessible and responsive to the unique needs of each community, be it a resident looking for personal financing, an employee in need of a quick loan or a business seeking asset financing or working capital, we are ready to partner with you. As part of customer satisfaction and increased engagement, we offer convenience by reducing the need to travel to neighbouring towns to access banking services,” acting  group director retail banking at NCBA, Mr. Dennis Njau said.

Industrialization agenda

In supporting Kenya’s Vision 2030, Tatu City has invested in manufacturing, real estate and commerce, advancing the country’s industrialization agenda. NCBA has been proudly supporting these sectors through its financial products and solutions. With most companies having active schemes, NCBA has looped in businesses to allow their staff to have access to credit facilities customised to their needs.

NCBA has additionally partnered with real estate developers around Tatu City to offer mortgage solutions targeting more than 25,000 people living, working and studying in the area. Experiencing an influx in interbranch customers, the branch has made it easier for over  one  hundred  businesses either operational or in development, to conduct their transactions.

Adding on to its sustainability commitment to the environment, the bank donated  one hundred  trees and planted five ceremonial trees to support the community’s green initiatives during the launch of the branch.

“We are excited to bring NCBA services closer to our Tatu City customers, and we have received a positive reception from the community. As part of customer satisfaction and increased engagement, we offer convenience by reducing the need to travel to neighbouring towns to access banking services,” said   NCBA  Group director risk and compliance, Mr. Tim Armitage.