Safaricom has appointed Cynthia Karuri–Kropacas Chief Enterprise BusinessOfficer effective the beginning of next month (September). She has joined the telco from AT&T, where she was the senior director, enterprise mobile and IoT technologies, since 2019.
Cynthia’s career at AT&T spanned 19 years, having joined BellSouth in 2003 as a senior IT client account management lead before taking on the role of director, mobile service delivery and operations, for Cingular Wireless in 2008. In 2010, she was appointed AT&T global lead and director, enterprise solutions and sales support, a role she held until 2019.
Prior to joining AT&T, Cynthia worked for Accenture/Andersen Consulting as a senior manager for seven years. With over twenty years experience in the telecommunications sector, she has a wealth of knowledge in various crafts, including business strategy, industrial IoT, enterprise technology solutions, executive advisory and decision support, operational excellence and process reengineering.
She holds a bachelor of finance from the University of Toledo, Ohio, and an MBA in finance and international business from Kent State University, Ohio.