Bolt, a leading on-demand transportation platform has launched a business delivery platform in Nairobi.
The product – dubbed Bolt business delivery – works by connecting businesses with couriers on the Bolt platform. It also allows vendors to place orders online to deliver products to their customers affordably within hours or the same day.
“We launched Bolt business delivery to leverage on our experience in operations and logistics and make use of our technology and the large network of drivers we have across Kenya during a time when a lot of people are forced to stay at home,” said Ola Akinnusi, country manager, Kenya.
Bolt business delivery has a simple, easy-to-use web interface. Vendors are able to upload deliveries in batches via comma-separated values (CSV) files or they can enter them manually using a simple form. Orders can be set to be picked up immediately or within forty eight hours.
The real-time tracking features ensure that both vendors and customers are fully updated on the progress of the order. Vendors will receive a live status update on the web app and the end-customer will get an SMS notification that their delivery is on the way, the estimated time of arrival and the courier’s contact details.
In a bid to maintain social distancing during the covid-19 outbreak, contactless delivery is mandatory for all Bolt business delivery orders to help prevent the spread of the virus. The vendors will have to specify a location in the app where the courier can leave the package. They will not be in direct contact with the receiver.