Safaricom and BuuPass Partner on M-Pesa Bus Booking Service

(From left) Safaricom chief enterprise business officer Rita Okuthe, Matatu Owners Association chairman Simon Kimutai, Easy Coach Limited managing director Azym Dossa, Buupass Limited as well as directors Sonia Kabra and Wycliff Omondi during the launch of an online bus booking service, a partnership between Safaricom and Buupass that will see bus travellers book and purchase tickets online conveniently.

  Safaricom has partnered with BuuPass to launch an online service where travellers in the country can book and purchase bus tickets.

The service is currently available with five bus operators including:  Easy Coach, Modern Coast, Greenline, Palmers and East African Shuttles, and looks to onboard more than twenty additional operators by the end of the year.

“This partnership with BuuPass seeks to extend the convenience of M-Pesa by empowering our customers to book a bus ticket wherever they may be and at their luxury. We further see a prospect in linking bus companies to opportunities by providing them with a solution to manage customer ticketing and cashless payments,” said Rita Okuthe, chief enterprise business officer, Safaricom.

Through the app, customers can select a bus operator, preferred travel date and time, and reserve specific seat numbers.  They can also reserve seats for multiple travellers, with tickets printed at the bus station after presentation of the confirmation short message service (SMS).

Easy Coach managing director Azym Dossa (left), Safaricom chief enterprise business officer Rita Okuthe, and BuuPass Kenya Limited director Sonia Kabra during the panel discussion at the launch of an online bus booking service.

“We are glad to partner with Safaricom to provide travellers with an easy and flexible solution to book and manage their journey. Our platform similarly provides bus companies with a bus and parcel management system where they can manage their fleet, have control over their operational costs  and effectively reach more travellers and in turn sell more seats through our marketplace,” said Sonia Kabra, Co-founder and director – BuuPass.

The service seeks a slice of the local inter-city transport industry estimated to be worth more than Kshs.  100 billion annually but which is also characterized by low uptake of technology and digital solutions. The two firms have been working on the bus ticketing solution for more than a year and they have already sold more than 80,000 tickets across more than 100 routes.

Some of the most popular destinations among travellers include :  Nairobi, Mombasa, Kisumu, Homa Bay, Kakamega, Migori and Bondo.

Safaricom and BuuPass have similarly partnered on the online booking platform for the Standard Gauge Railway.




Please enter your comment!
Please enter your name here