The electricity distributor will continue to support the Government’s agenda of enhancing the manufacturing sector.Kenya Power’s Acting General Manager for Customer Service and Regional Co-ordination, Eng. Aggrey Machasio said.
“The Government has identified Small and Medium-sized Enterprises (SMEs) as one of the major enablers in enhancing local manufacturing. Our role is to support these customers by providing quality and reliable energy to enable the realization of the country’s development goals,” said Machasio.
The plan, dubbed ‘Boresha Umeme’, is a Kenya Power initiative through which it intends to improve the quality of power supply to its large power and domestic customers within Industrial Area, Nairobi.This includes boosting the existing network and the national street lighting project to enable SMEs to propel the 24-hour economy.
“We are working closely and creating a liaison office between Kenya Power, the national security apparatus and local citizens to monitor the street lighting network and address arising challenges that affect the public lighting programme,” said Eng. Machasio.
In addition, the Boresha Umeme campaign has created SMEs WhatsApp groups and organized customer engagement forums to share the company’s plans and get feedback on service delivery.
The company has deployed technology to ensure SME customers get online access to meter readings and other important information.
Currently SME’s contribution in the manufacturing sector stands at 11.8 percent and is expected to rise to 20 percent by 2020.